Frequently Asked Questions
Everything you need to know about setting up and running oyik.realestate.ai for your team.
Does it work on Instagram, Facebook, and WhatsApp?
Yes. Your AI can respond where your leads already message and keep the same qualification and booking flow across channels.
Can it show property photos and details in chat?
Yes. The chatbot can share listing photos, price, location, amenities, and viewing details directly inside the conversation.
Can it book viewings automatically?
Yes. Once connected to your calendar, it can check availability, offer slots, confirm the booking, and send follow-up messages.
What if someone wants a human agent?
The AI can transfer chats and calls to your team instantly, with the enquiry summary attached so your staff has context.
How do you qualify leads?
You choose the questions. We configure the budget, move-in date, employment, pets, household size, and any other criteria your team needs.
Is it customizable to our brand voice?
Yes. Tone, scripts, FAQs, templates, and escalation rules are all tuned to match your agency style and process.
How long does setup take?
Typical setup takes days, not months. The exact timeline depends on your channels, calendar, inboxes, and any CRM or phone integrations.
Do you support reminders by SMS, email, or WhatsApp?
Yes. Reminders can be sent through the channels you choose, including voice calls when you want a stronger confirmation flow.